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Results tagged “service” from Mahindra Renault Logan Club & Forum

Logan Fourth Paid Service

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The clutch problem I mentioned in my last post, now again bothering me, I dont know why this is happening with my car. Hard power steering can be managed but hard clutch creates lot of problem, becuase I need to drive car in city like delhi and gurgaon where a lot of gear shifting needed.

Anyways I decided to go for its fourth service today, this time to Bhasin Motors, Mathura Road service center (they promised me to give a 5000 Rs coupon also). I explaiined all problems to service advisor, including its hard clutch, tight power steering and RLH door noise (check third service problem requests) and I stayed there from 11 Am to 4:30 PM. Finally car got ready at 4:30 promising me that all problems are now solved and I got a bill of Rs. 1760 which includes:

Labour Charge - 1150
MI3000 Fuel Add - 577
Consumable Charges - 60

Also I got 5% discount of parts and 15% on labour due to free logan checkup week and a funny Rs 5000 free checkup etc coupons, which I can only redeem with paid services - one at a time.

Now car running better than earlier, pickup is improved a bit and engine noise is gone down but again clutch and steering problem is as it is. Yes the door problem is solved a bit as they changed door stricker under warranty.

Since I was about to complete 2 years so I opted for 1 year extended warranty, in which I got 15% discount, again due to logan checkup week at 7900-15% = 6715. But I tell you Scorpio warranty is available at just 9999 for 2 years.

Overall experience at Bhasin Service center was average as there were lot of problems like cleanliness, dirty waiting room and a very conjested overall area (Sterling is better in all of these).

Logan Third Service Cost

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So I went for 3rd service of my Logan DLS on 10/6/08 to service center of Sterling Motors Gurgaon, it was first major service where some parts need to be changed. Also I complained about few other problems which I was facing, and those were:

 - Hard Clutch

 - Hard Power Steering

 - RLH Door Making Noise while Closing

 - Low Pickup

So service advisor checked my car and adviced a cost around 3000 Rs. (Ah I never expected 3000 for a free service), although they serviced and I got the bill:

Maximile Pulse 4.1 Ltr Engine Oil - Rs. 619.00
Filter Oil - Rs. 216.89
Cartridge Filter Air Feed - Rs. 352.89
Diesel Fuel Filter - Rs. 933.33
Oil Drain Plug Seal Masher - Rs. 40.33
ISI Brand PVC Insulation - Rs. 16
Engine Care - Rs. 351.00
Wheel Alignment - Rs. 300.00

Free Service - 0.00
Door Setting - 0.00

Total Bill Including Tax - Rs. 3182.00

(wheel alignment was additional as car was moving one side)

So pickup and performance improved a bit and engine is running now more smoothly, fuel average is not changed.

The complaint of Door, Hard Clutch and Hard Power Steering is as it was, they have not done anything to improve that. Infact for clutch they said its clutch system is by default hard for power steering they said we have corrected tyre pressure and door they cant do anything.