We have received a complaint from a Logan Owner and decided to post in our blong becuase he is in real pain, which all Logan owners are slowly starting to realise that M&R is no more taking interest in listening our problems. Complaint is as follows:

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Sir,

Mahindra Renault Pvt Ltd

Automotive Sector Div., Admin Bldg., 1st floor, Akurli Road, Kandivili(E)

Mumbai

1800-22-6006, 09935066006

this is my second complaint for the same axle problem mentioned at October 9, 2009

http://www.icomplaints.in/service-problem-01175.html

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Check all Mahindra Renault Logan Here - http://www.icomplaints.in/company/mahindra-renault-pvt-ltd

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I would like to throw some light on the pains that I have, and still am going through, after buying a brand new Mahindra Logan GLX 1.4 (petrol) (which is under warranty) -  Vehicle no. MH-14 BC-9932.

Since then the axle has broken while driving thrice every second month after replacement from the service station.

Unfortunately the inexperienced staff couldn't resolve the root problem and just kept changing the axle. Since last 2 months the car is at the Silver jubilee hadapsar service station for the same purpose.

At first they tried to convince that there is physical impact which caused the axle breakdown 3rd time. Where there wasn't any impact which even the insurance people didn't agree at first. they suggested to change the complete suspension which will resolve the axle problem which included ( balance rod, right shock absorbers, ti rod end, etc.) after replacement on the trial at their service station by the service guy the right axle broke again.

Till date they are experimenting on the vehicle with every single option they can. The car was left at the service station around 25th January 2010.

Still the problem persists with no solution.

If the car problems cannot be resolved does the company provide any solution?

If it is under warranty and non-repairable by the company why should the customer suffer, the car should be replaced if they don't have the expertise to service it right.

Regards
Arun Vaswani

CEO
Lexicon Creations
+91-9823238391

Nothing is perfect in this world, so it's same with Mahindra Logan as well. Yes it has some drawbacks, manufacturing defects and problems, which I would like to share with you all.

Engine & Transmission

• Little more power needed for 48kw, 1.5 DCi Diesel engine for hill areas, although as per Mahindra it can be done but they have tuned ECU for maximum mileage.
   
• 1.4 Petrol engine is a bit noisy sometimes but it has enough power to cruise.
   
• Gearbox is good but creates problems sometime engaging reverse gear.
   
• Clutch seems to be the biggest problem for all. It's a wire based clutch and quite hard as well and gets harder when you drive around 40 - 60 kms. No solution is available till now from Mahindra.

Body

• Doors are poorly adjusted and one of the biggest problems these days, tend to make noise when gets older.
   
• Window glass (driver side) creates "kat kat" sound when half open, seems to be the trademark problem inherited from EU versions.
   
• Driver also inherits a problem of getting loose and makes noise.
   

Ride & Comfort

• Wrong side indicator and wiper controls creates little problem but one gets used too after one or two mistakes

• AC controls are not placed ergonomically

• No boot opener, although now a days it's available at extra cost but looks like an additional fitment and do not match with existing switches.

• Rear power window switches are hard to notice and operate

• Some other wrongly placed switches like boot release lever etc.

• Diesel version is a bit noisy when you go beyond 90 kmph.

I bet every car has flaws and defects and by looking at plus points Logan gives, one can easily compromise with these few problems. Mahindra is already in the process of coming up with solutions to some of the problems mentioned here but can't say when they will become available.

The biggest drawback (not actually drawback) is its looks, yes it has a boxy old style looks but this is where all the space comes from. In starting days of swift people strongly commented about its body and European design but what's happening now is in front of you.

I would suggest you to buy this car only if you feel you need and please don't buy if you want to impress your neighbor or want a car like your friend.