Mahindra Renault Logan Club

Logan (now Mahindra Logan) is on discount of upto 80,000/- Rs. So all Logan prospective buyers rush to dealers to get the best deal for Logan (I tell you its an ultimate car failed due to poor management and marketing).

Lets see what sales numbers Logan can achive this month.

I have talked to many Logan owners and felt that non of them are unhappy with their decision of purchasing Logan but almost all said one this that Mahindra and screwed up all and rest was done Renault's non-sense quick decisions.

One of them said:

I am sure as per my experience and feeler its the end of LOGAN as a brand in India, because in any case Mahindra & Mahindra is more keen in using Renaults engine etc for their sub 4 mtr version launch which will be obiously a Mahindra design and a non Logan named product.

We can only hope that our Logan (old ones) parts available in future and we keep getting service from Mahindra.

For all blind Logan supporters and Logan lovers (including me) its a learning for us :-

How so good a car or product in technical terms or successful in other countries but always avoid buying a newly launched in India and wait for atleast 1 year to prove its success (in India specially).

We have no choice but to keep using it untill it becomes scrap.

Its Mahindra only who made a worldwide successful model of Logan like a canister for us with its poor marketing and management decisions. Im sure Renault was badly frustrated by their way of working took this wrong decision of leaving us in a hell like situation.

Joint Venture between Renault and Mahindra & Mahindra has come to end by Mahindra & Mahindra buying entire 49% stake in JV. Now M&M is 100% stake holder for Logan in India. M&M representative said they will continue production of Logan and also looking for future possiblities to increase the Logan sales in India.

Representatives of both companies signed a framework agreement earlier this week, making clear that M&M is taking over all operation for sales of Logan. M&M said that they will continue taking assistance from Renault for technical and parts support. M&M also said that they are looking for possibilities of curbing Logan engine capacity and its length to save around 20% in taxes and duties.

We have received a complaint from a Logan Owner and decided to post in our blong becuase he is in real pain, which all Logan owners are slowly starting to realise that M&R is no more taking interest in listening our problems. Complaint is as follows:

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Sir,

Mahindra Renault Pvt Ltd

Automotive Sector Div., Admin Bldg., 1st floor, Akurli Road, Kandivili(E)

Mumbai

1800-22-6006, 09935066006

this is my second complaint for the same axle problem mentioned at October 9, 2009

http://www.icomplaints.in/service-problem-01175.html

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Check all Mahindra Renault Logan Here - http://www.icomplaints.in/company/mahindra-renault-pvt-ltd

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I would like to throw some light on the pains that I have, and still am going through, after buying a brand new Mahindra Logan GLX 1.4 (petrol) (which is under warranty) -  Vehicle no. MH-14 BC-9932.

Since then the axle has broken while driving thrice every second month after replacement from the service station.

Unfortunately the inexperienced staff couldn't resolve the root problem and just kept changing the axle. Since last 2 months the car is at the Silver jubilee hadapsar service station for the same purpose.

At first they tried to convince that there is physical impact which caused the axle breakdown 3rd time. Where there wasn't any impact which even the insurance people didn't agree at first. they suggested to change the complete suspension which will resolve the axle problem which included ( balance rod, right shock absorbers, ti rod end, etc.) after replacement on the trial at their service station by the service guy the right axle broke again.

Till date they are experimenting on the vehicle with every single option they can. The car was left at the service station around 25th January 2010.

Still the problem persists with no solution.

If the car problems cannot be resolved does the company provide any solution?

If it is under warranty and non-repairable by the company why should the customer suffer, the car should be replaced if they don't have the expertise to service it right.

Regards
Arun Vaswani

CEO
Lexicon Creations
+91-9823238391